![]() Make sure your Mac is connected to the Internet. Remove the printer queue from the list of printers, and then add it again. Step 2: Delete the existing print queue and add the printer If the printer remains offline or displays an error, continue to the next step. If the printer prints, you can stop troubleshooting. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.įind the printer names that match your printer from the list of devices.įigure : Printers and Scanner window with multiple names of a printer in the list Step 1: Remove multiple printers from the printer listĬheck for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. Then, follow the below steps to remove the printer and add the printer as AirPrint. To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several the printer firmware and Mac software: To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several to HP forums, I see that you are getting Error Message: Stopped - "Filter" failed. You can refer to this HP document for more assistance:- Click here ![]() Open a document or photo, click File, and then click Print. If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.Ĭonfirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.įigure : AirPrint displays in the Use menu Click the printer name, click the minus sign to delete the printer, click the plus sign, click Add Printer or Scanner, click the printer name and then continue to the next step. If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Remove and Add the AirPrint printer to the Mac printer queueĬlick the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.įigure : Example of the Printers & Scanners windowĬheck if your printer name displays in the Printers list, and then do one of the following steps. To HP forums, I see that you are getting Error Message: Stopped - "Filter" failed.
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